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ServiceTitan alternative

Fieldnetics vs ServiceTitan

ServiceTitan is built for large shops and prices, contracts, and setup fees accordingly. If you're staring at a ServiceTitan quote wondering why field service software costs what a used truck does, here's the honest, sourced comparison — and a $59/tech alternative with no contract.

Price

ServiceTitan

$245–398+ per tech / month, plus a $5,000–$50,000 setup fee

Fieldnetics

$59 per tech / month — no setup fee, published on this page

Contract

ServiceTitan

12–36 month agreements

Fieldnetics

Month-to-month, cancel anytime

Termination fee

ServiceTitan

BBB complaints document termination fees of $24,000–$39,375

Fieldnetics

None — there's nothing to terminate out of

Getting your data out

ServiceTitan

BBB complaints describe export obstruction; contractors report needing lawyers involved

Fieldnetics

One-click full CSV export of every record, in Settings, any time

Works offline

ServiceTitan

Limited; built for connected, office-heavy operations

Fieldnetics

Full offline create/edit of jobs, estimates, invoices, photos, and signatures

Built for

ServiceTitan

$2M+ revenue shops with an office and an admin to run the software

Fieldnetics

1–15 tech shops with no IT department — HVAC, plumbing, electrical, and more

ServiceTitan figures are published pricing and BBB complaint data as reported 2024–2026. Competitor pricing shifts — confirm current terms with ServiceTitan directly before deciding.

ServiceTitan pricing vs Fieldnetics

ServiceTitan doesn't publish a price, and the quotes shops report land around $245–$398 per tech per month — before a one-time implementation fee that runs anywhere from $5,000 to $50,000. For a five-tech shop that's a five-figure first-year commitment. Fieldnetics is $59 per tech per month, flat, with no setup fee and no implementation project. The number on our pricing page is the number you pay.

Contracts and termination fees

ServiceTitan is sold on 12–36 month agreements, and BBB complaints document termination fees between $24,000 and $39,375 for shops that tried to leave early. If the software doesn't fit, you're paying for it anyway. Fieldnetics is month-to-month. You cancel from a settings page — there's no term to break and no exit fee.

Getting your data back out

The most repeated complaint against ServiceTitan on the BBB isn't a feature — it's data. Contractors describe fighting to get their own customer and job records back, some reporting they needed lawyers involved. Your data is leverage, and it shouldn't be. Fieldnetics gives you a one-click full CSV export of every customer, job, estimate, invoice, and photo, in Settings, any time, with no support ticket.

Who each one is built for

ServiceTitan is a genuinely capable platform for large shops with the revenue and the office staff to run it. If you're doing $2M+ and you have an admin whose job is the software, it can pay off. Fieldnetics is built for the other shop — 1 to 15 techs, no IT department, the owner still turns wrenches — where the tool has to be simple, cheap, and work in a basement with no bars.

ServiceTitan alternative — FAQ

+Is there a cheaper alternative to ServiceTitan?

Yes. Fieldnetics is $59 per tech per month with no setup fee and no contract, versus ServiceTitan's reported $245–$398 per tech per month plus a $5,000–$50,000 implementation fee. For a small shop that's the difference between a five-figure first-year bill and a month-to-month subscription you can cancel anytime.

+Does ServiceTitan require a long-term contract?

ServiceTitan is typically sold on 12–36 month agreements, and BBB complaints document termination fees of $24,000–$39,375 for early cancellation. Fieldnetics is month-to-month with no termination fee.

+Can I export my data from ServiceTitan?

BBB complaints describe data-export obstruction, with some contractors reporting they needed lawyers involved to recover their records. Fieldnetics offers one-click CSV export of every record in Settings, any time, with no ticket.

+Is Fieldnetics a good fit for a small HVAC or plumbing shop?

It's built specifically for 1–15 tech trades shops — HVAC, plumbing, electrical, garage door, appliance repair — that don't have an IT department. Flat $59/tech pricing, unlimited free office staff, and a field app that works fully offline.

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